Booking & Refund Policy
How booking works
Every tour page shows real pricing based on hotel and travel date. Choose your options and submit an inquiry — our team confirms availability and contacts you within 24 hours to finalize details and payment. No payment is taken through the website.
Cancellation & Refund Policy
- Cancel 90+ days before departure: charged the equivalent of 1 night's stay.
- Cancel 60+ days before departure: charged the equivalent of 2 nights' stay.
- Cancel less than 30 days before departure: full trip payment is non-refundable.
- No-shows and date changes made after confirmation: charged in full.
These terms apply to all trips booked through Tour Tesla unless a specific trip's confirmation form states otherwise. We'll always walk you through the exact terms before you confirm.
Payment
A deposit secures your spot; the remaining balance is due ahead of departure per the schedule your Tour Tesla contact confirms with you. Accepted payment methods are shared at booking confirmation.
Frequently Asked Questions
How do I book a trip with Tour Tesla?
Message us on WhatsApp or submit a trip request from any tour page. A dedicated consultant will confirm availability, share the full itinerary and price, and take a deposit to lock in your dates.
What payment methods do you accept?
We accept bank transfer and major credit/debit cards. A deposit confirms your booking, with the balance due before travel — exact terms are shared with your quote.
Can I cancel or reschedule my trip?
Yes. Cancellation and rescheduling terms depend on the tour and how close it is to departure — your consultant will confirm the exact policy and any fees before you pay your deposit.
Do I need a visa, and what should I pack?
Visa needs depend on your nationality and destination — we'll tell you exactly what's required when we confirm your itinerary. For packing, we send a tailored checklist for each trip covering climate, activities, and any dress codes for religious or cultural sites.